Drive-thru operations have changed a lot in the last months and traffic is now higher than ever before—some chains have grown their drive-thru business to 90% of sales. As the industry continues to adapt to contactless service, we are sure to see drive-thru sales remain far above the industry average. Is your drive-thru embracing the increase in traffic or struggling to keep up?
Drive-thru restaurants designed and operated properly can help increase capacity. Review your drive-thru to identify opportunities for improvement and maximize your bottom line.
Touch-free service, social distancing, and contactless ordering are now industry must-haves. When adapting to contactless service for a safer drive-thru experience for everyone, consider the following:
A well-equipped and trained crew will be better prepared to deliver superior drive-thru results. When checking in with your crew consider the following:
With a surge in drive-thru traffic, your equipment must be in excellent shape. As you inspect your equipment, consider the following:
Whether you need help with crew training, upgrading your equipment, or adding curbside and mobile pickup, our team is ready to help you optimize your drive-thru operation.