Add Curbside
& Carryout

Curbside Pickup

Curbside pickup makes it easy for a customer to order in advance and pick up their order without ever getting out of their vehicle. Most restaurants ask customers to check in by texting, calling, or using a mobile app. Once guests check in, a restaurant crew member is immediately notified so that they can deliver the order to the customer’s vehicle. But how do you ensure fast and efficient service for curbside? By tracking wait times just like you would in the drive-thru lane.

Mobile Ordering

Very similar to curbside pickup, mobile ordering makes it easy for a customer to place and pick up their order but requires a mobile app or mobile-friendly website. Orders and payments are all processed online or via the app. Mobile order customers will need to know where to park when they arrive at your location and how to check in to get their order. The ZOOM Nitro timer makes it easy to keep track of customer wait times to ensure a great customer experience.

Carryout Management

While curbside and mobile orders promote ordering and paying ahead, carryout gives customers the option to walk in to place their order. Use HostConcepts® for better order management and deliver a great customer experience. Easily track the status of all carryout orders on one screen. Text your guests to confirm receipt of their carryout order and let them know when their order is ready.

Delivery

Offering delivery is a no-brainer for many restaurants, but what does this to-go service consist of? When you team up with a third-party delivery service expect to pay fees. Additionally, you’ll need to consider the best food packaging to keep the meal tasty, fresh, and safe. Will the food withstand the drive to your customers’ location? Keep in mind, the quality of service that the delivery driver provides will, by association, also reflect your brand. For greater efficiency, designate a parking spot for delivery drivers only and use the ZOOM Nitro timer to keep track of their wait time.