HM Electronics, Inc. and each of its affiliates (collectively, "HME", "we", "us" or "our") respect your privacy and are committed to processing your personal data in accordance with the law. This Privacy Statement (hereinafter the "Statement" or "Privacy Statement") applies to all applications, websites and domains owned by HME linking to or posting this Statement, including www.hme.com; www.hme.com/qsr; www.jtech.com; www.clearcom.com; www.clearcom50.com; www.trilogycomms.com; www.cerepairs.com; www.hmedtcloud.com; customerservice.hme.com; customerservice.jtech.com; customerservice.cerepairs.com; and customerservice.clearcom.com ("Website" or "Websites").
This Privacy Statement describes how we use, store, disclose and process personal data that we obtain through or in connection with the use of our Websites, including through or in connection with purchases of our products and services, through or in connection with use of the HME Careers Portal, the Customer Portal, the HME Cloud, our drive-thru products and services including the Zoom® drive-thru system, the Clear-Com Partner/Consultant Portal, the Clear-Com Agent-IC® app, the JTECH HostConcepts® Portal and the JTECH SmartCall Messenger Tool, or when you otherwise contact us and/or we collect your personal data.
HME reserves the right to change, modify and update this Privacy Statement from time to time by posting a revised version on our Websites and by revising the "Effective Date" at the top of this Statement. If considered necessary, we will also notify you directly of any change. Therefore, we recommend you regularly consult this Statement to make sure that you are aware of any changes.
HM Electronics, Inc.
By post: 2848 Whiptail Loop, Carlsbad, CA 92010, USA
By email: Privacy@hme.com
JTECH, an HME Company
By post: 1400 Northbrook Parkway, Suite 320, Suwanee, GA 30024, USA
By email: email@example.com
Clear-Com LLC ("Clear-Com")
By post: 1301 Marina Village Parkway, Suite 105, Alameda, California 94501, USA
By email: firstname.lastname@example.org
Trilogy Communications Limited
By post: 2000 Beach Drive, Cambridge Research Park, Cambridge CB25 9TP, United Kingdom
By email: trilogycomms.com/en/contact
Commercial Electronics, Inc.
By post: 3787 Rider Trail S., Earth City, MO 63045, USA
By email: Privacy@ceinstl.com
Suppliers, vendors, customers, authorized users of our products and/or services, partners and Website visitors provide personal data to us in many ways, for example by filling in online feedback and contact forms, requesting information, purchasing HME products, subscribing to materials and newsletters, participating in surveys, signing up for the Customer Portal, the HME Cloud, our drive-thru products and services including the Zoom® drive-thru system, the Clear-Com Partner/Consultant Portal, the Clear-Com Agent-IC® app, the JTECH HostConcepts® Portal or the JTECH SmartCall Messenger Tool. This includes personal data, such as:
If you sign up for the Careers Portal and apply for work with us, we may collect, store, and use the following categories of personal data that you have provided to us in your curriculum vitae, a covering letter, on an application form or during an interview, or that we have received from a recruitment agency or background check provider:
We also collect the following information indirectly from you when you access our Websites, use our interactive chat function, or otherwise correspond with us by post, phone, email or otherwise:
We may collect such internet or other similar network activity data using cookies and similar technologies. When you first access our Websites from certain jurisdictions, you will receive a message advising you that cookies and similar technologies are in use. By clicking "accept cookies", you signify that you understand and agree to the use of these technologies, as described in our Cookie Notice. For more information about our practices in this area for a particular Website, please see our Cookie Notice linked in the footer of such Website.
We may also allow select third parties to collect information about our Website visitors to provide us with better insights into the use of our Websites or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer's online activities over time and across different websites when he or she uses our Websites. Again, please see our Cookie Notice for further details.
If you are a resident of the European Union, you may have the following rights in relation to your personal data:
Exercising your rights
To exercise the above-mentioned rights, or to raise a question, comment or complaint, send an email with an enclosed copy of the front side of your identity card, driving license or passport to the Privacy Team at the relevant HME data controller using the contact details above. We reserve the right to request the provision of additional information necessary to confirm the identity of the enquirer.
Shine the Light Under California law, a California customer with whom HME has an established relationship has the right to request certain information with respect to the types of personal data that we have shared with third parties for direct marketing purposes and the identities of those third parties during the prior calendar year.
Exercising your rights
To exercise your Shine the Light rights, or to raise a question, comment or complaint, send an email with an enclosed copy of the front side of your identity card, driving license or passport to the Privacy Team at the relevant HME data controller using the contact details above. We reserve the right to request the provision of additional information necessary to confirm the identity of the enquirer.
California Consumer Privacy Act Rights
The California Consumer Privacy Act of 2018 ("CCPA") provides "consumers" (California residents) with specific rights regarding their "personal information." This section describes your CCPA rights and explains how to exercise those rights.
During the previous twelve (12) months, we have collected the categories of personal information listed in Section 3 of this Statement.
Sale of personal information
In the preceding twelve (12) months, HME has sold the following categories of personal information:
Your rights and choices
As of January 1, 2020, if you are a verified California resident, you have the right to obtain certain information about our collection and use of personal information over the past twelve (12) months, including:
You have the right to request that we do not sell personal information about you, and to request that we delete (and direct our service providers to delete) your personal information subject to certain exceptions.
Personal Information Sales Opt-Out and Opt-In Rights
If you are sixteen (16) years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of individuals we actually know are less than sixteen (16) years of age. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following page: Do Not Sell My Personal Information.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales.
Exercising your rights
You can exercise any of these rights by contacting us using the contact details set out above or you may submit a request to us by visiting the following page Website Request Page. You may also call us on the following toll free telephone number: 800-978-3514. You may make a request up to twice within a twelve (12) month period.
We will ask you for information that allows us to reasonably verify your identity (that you are the person about whom we collected personal information) and we will use that information only for that purpose. We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you.
Response timing and format
We will endeavor to respond within forty-five (45) days of receipt of your request, but if we require more time (up to an additional forty-five (45) days) we will notify you of the reason and extension period in writing.
Where you request a copy of your personal information, we will endeavor to provide the information in a format that is readily useable, including by mailing you a paper copy or providing an electronic copy. Any disclosures we provide will only cover the twelve (12) month period preceding the receipt of your verified request.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We will not discriminate against you as a result of your exercise of any of these rights.
If you would like to tell us not to sell your information please email us at email@example.com with your name, postal address, telephone number and email address with "Nevada do not sell" in the subject line.