At our core, we are a team of individuals with diverse talents, contributions, and ideas working together to dream, develop, and deliver ground-breaking technology-rich products for restaurants, first responders, broadcasters, military, and others.
HME Hospitality & Specialty Communications (HSC) has been serving the quick-service restaurant industry for over 40 years. HSC leads the industry in QSR communication and timer system installations worldwide, with more drive-thru communication equipment sold than all other manufacturers combined. Every day, quick-service restaurants take over 30 million orders using our systems in over 140 countries.
Market-leading technological solutions for the QSR industry include: HD Audio drive-thru headsets with Wideband technology, vehicle timer systems with cloud-based reporting and data management, drive-thru gamification for crew motivation and multi-store competition, and full service and support options.
Clear-Com equipment is trusted to broadcast over 30,000 live events each year, including global events like the Olympic Games. Clear-Com equipment is used by NBC, ESPN, ABC, and thousands of broadcasters around the world. Clear-Com is also an integral part of many U.S. Government communications like the White House Communications Agency and the U.S. Missile Defense Program.
Clear-Com was first to develop portable wired intercom systems for live performances. Today we deliver the most comprehensive selection of full-duplex wired, wireless, and IP-based communication solutions for broadcast, live performance, live event, sports operation, military, aerospace, and government production applications.
Trilogy was the first to deliver IP intercom systems to the communications industry, and continues to lead the way in cutting edge, cost-effective video and audio infrastructure for the television and radio broadcast market. Trilogy offers a range of modular intercom solutions that can be tailored to the specific needs of any industry or government agency.
Trilogy is the trusted provider of innovative intercom solutions to the defense, broadcast, emergency management, commercial and industrial sectors with customers in over 70 countries worldwide.
JTECH is the largest onsite paging company in the world and offers a comprehensive suite of wireless pagers and software solutions for guest management and staff efficiency. The first to introduce silent paging systems to the restaurant industry, JTECH is a global leader of onsite messaging, paging, text messaging, table location systems, waitlist management software and other solutions since 1988. JTECH also provides communication and software solutions for the church, retail, spa, pharmacy, and healthcare markets.
CE provides the most comprehensive drive-thru repair services, equipment sales, and technical support for the quick-service restaurant industry nationwide. Our service centers boast the fastest turnaround time in the industry on repairs. CE is the only independent HME HSC factory-approved and trained repair facility in the U.S.
To provide communications, audio, software, and hardware solutions that demonstrate industry expertise and optimize operational efficiency, maximizing value to our customers and enhancing their customers’ experience. We achieve this through our proven 50+ years of commitment to our customers, core values, and the application of Lean principles in everything we do.
We actively work together to identify and make incremental improvements to all our processes. From the manufacturing floor to our administrative teams, we believe continuous small changes today pave the way for tomorrow’s success.
To be the industry leader it takes a group of talented individuals working together as one—individuals who love their work and do it with integrity, consistently demonstrating a passion for excellence, and ardently cultivating an innovation mindset; that’s who we are. We are committed to quality and continuous improvement to provide cutting-edge products and services to all our customers worldwide. Our customer care extends beyond a 1-800-number. We work hard to earn our customers’ trust and aspire to build long-term relationships. There’s no stopping our drive to win, our success starts from within. We value the competitive spirit and look for others with the same drive. Together we win.
We embrace LEAN principles and processes to continually improve our organization and to provide high performing, reliable products and services to our customers.
We maintain the highest ethical and moral standards when collaborating with employees, customers, partners, and suppliers.
We come together as a family of co-workers. We employ people who pursue excellence and we are committed to developing and providing opportunities for employee growth.
We are a highly success-driven team with a competitive spirit. We strive to be #1 in our markets, but we do not win at all costs.
We treat each customer as the most important person to us. We make it easy to do business with us and earn trust by building long term relationships.
We continually innovate to provide market-leading products and services at the best value to our customers.
At HME, we value the different talents, viewpoints, and ideas that a diverse workforce provides. We actively recruit and employ people from diverse backgrounds and experiences. We take steps to create a welcoming working environment where everyone feels appreciated and empowered. We believe our unique experiences, along with our global presence, fuels our innovative thinking and enables us to deliver products and services that fulfill our customers' varied business needs.
We are a minority-owned corporation, committed to creating opportunities for growth and success for all people and communities.
We celebrate those who have proudly served our country and value their unique leadership and resiliency. We actively help veterans and active military members transition into the workforce.
We aspire to see a future free from gender bias. We provide training and resources to support women in their career development and advancement.
For over 50 years HME has created industry-leading products and services, our earliest being the first wireless microphone for the pro audio market in 1974. Since then, HME’s history of success has evolved greatly and includes pioneering into a variety of niche markets as well as setting new industry standards for each.
Our position as global leaders has earned us a variety of awards and recognition across many of the markets we serve.
AME Excellence Award
McDonald's Worldwide Equipment Supplier of the Year
Technology and Engineering Emmy
Taco Bell Star Supplier of Equipment
Yum! Brands Engineering Recognition
San Diego Business Journal Best Places to Work
SFA Star Franchise Association Recognition
El Pollo Loco Award of Excellence, Service, & Technology
Panda Cares
Checkers Rally's Equipment Supplier of the Year