EOS | HD is the industry's only HD Audio drive-thru headset system with wideband technology. EOS | HD filters the human voice from background noise by combining wideband technology with cutting-edge noise reduction to deliver true voice clarity. Customer and order takers can both hear the whole drive-thru conversation—like they were talking face-to-face—for improved order accuracy and faster speed of service.
The expanded audio range of EOS | HD means you hear more of the drive-thru conversation. Wideband technology encompasses an expanded audio range to include higher and lower voice frequencies—providing a more accurate representation of the human voice, so you can get the order right the first time.
With wideband technology and advanced noise reduction, EOS | HD makes drive-thru orders 20% easier to understand. Understanding the customer better means faster speed of service and profitability for your drive-thru.
Removes engine and traffic sounds from the drive-thru to reduce employee fatigue.
EOS | HD's innovative outbound noise reduction removes kitchen noise, like blenders, so that customers can hear crew members better. Orders are more accurate and customers leave happier than ever before.
The EOS | HD drive-thru headset system was engineered for durability and comfort. The lightweight, balanced design delivers all day comfort to users while providing ultimate reliability in the QSR environment. Its unique design eliminates many repair concerns of drive-thru headsets, making it the most reliable drive-thru headset on the market.
The EOS | HD Message Center helps managers run their restaurants with greater efficiency and profitability.
Sequence multiple messages through all dayparts to promote specials and improve check averages. Record up to 12 customer greetings to play throughout the day, whenever and wherever you want.
Schedule automatic reminders to keep employees on task; create your own or choose from prerecorded options. Play Reminders on as many headsets as you want. Remind employees to wash their hands, check the bathrooms, and more, without interfering with drive-thru order taking.
Automatically inform staff members of critical developments affecting food safety and employee security (i.e. “Back door open.”) Alerts only trigger when certain events occur. Set alerts to send a message to one or more headsets.
Remotely update reminders, greetings and alerts across all your stores simultaneously.
Online support for your HME drive-thru headset system.
Easily stay up to date—all the latest features and product enhancements available at your finger tips.
Remotely manage your entire drive-thru headset system from anywhere you have Internet access with the all-new HME CLOUD® Interface Bridge (CIB). CIB connects you directly to the cloud to easily access multiple store data, manage store messaging, and resolve technical problems - all from one location.
Allows managers to easily answer the phone while managing the drive-thru and other restaurant business.
Industry’s largest display and on-screen instructions make it easier than ever to manage your drive-thru.
With the EOS | HD drive-thru communication system, you can use as many or as few headsets as you need. Add up to 15 all-in-one (AIO) headsets and get the superior HD Audio clarity and intelligibility of EOS | HD today.