A profitable drive-thru requires speed, accuracy, and the ability to adapt to ever-changing conditions. That’s why HME®, the world leader in drive-thru timer systems, created ZOOM.
A whole new way of looking at drive-thru operations. The ZOOM drive-thru timer system features a bright dashboard display that presents up to eight customizable, real-time events to compare actual service times to goals.
The ZOOM drive-thru timer system lets you generate preconfigured or customized reports with ease.
The ZOOM drive-thru timer system is ‘network-ready’, putting critical information at your fingertips anytime, anywhere.
Curbside and mobile order pick-up are convenient takeout options that restaurant customers enjoy and appreciate. Wireless detectors make curbside pick-up, mobile order pick-up, and pull forward additions hassle-free. Plus, you can track real-time wait times for each new detection point on the ZOOM dashboard—just like you do for your drive-thru operation.
ZOOM Drive-Thru Timer is an essential component of HME’s Drive-Thru Optimization System (DTOS), which also includes Drive-Thru Leaderboard and HME CLOUD. DTOS delivers the optimal drive-thru experience by providing your crew, managers, and supervisors the information needed to drive sales and increase car counts.
By pairing ZOOM with HME CLOUD, you can monitor your entire enterprise from anywhere with Internet access. In one view compare the performance of each store against others in your organization in real time with multi-store dashboards. Immediately identify high- and low-performing stores, and easily drill down to the details to see why individual stores are performing well or not meeting expectations.
Create a speed of service competition across your entire operation, resulting in faster service and a better customer experience across your entire operation. Drive-Thru Leaderboard ranks stores based on speed of service, from top performing to underperforming, so crewmembers can see how their restaurant ranks against others in their organization. As employees strive to improve their overall ranking, they simultaneously improve speed of service, productivity, and customer service.
With Drive-Thru Leaderboard your stores experience:
View drive-thru metrics for all your restaurants on an easy-to-use dashboard that enables you to stay on top of all your restaurants’ performance anywhere you go. The all-new HME Now™ app sends real-time performance alerts directly to your phone so you’ll always know when a store needs your attention or when there’s cause for celebration.
HME is excited to introduce an all-new, comprehensive online training portal. Whether you are learning the system basics or are looking for tips and resources to build ongoing success, you'll find our new online portal to be of great benefit.