The All-Inclusive Solution for Guest Management
Now more than ever, restaurant crews need all the help they can get to provide a pleasant customer experience. Whether you’re looking to enhance dine in operations or want to improve your take-out process, HostConcepts enables your team to better manage waitlists, track reservations, optimize table management, and stay connected to guests. Plus, the Offline Mode ensures access to guest reservations and waitlists to keep things rolling smoothly even without Internet access.
Why HostConcepts?
Easily manage your front of house, stay connected to guests, manage orders—and more—for an enjoyable guest experience. With HostConcepts, you have the flexibility to choose the features that best fit your operational needs and help you reach your business goals.
- Social Distancing Management
- Guest SMS Texting
- Tap-Ahead™ Seating
- Table Tracking
- Table Assignment
- HotSchedules Integration
- Offline Mode
Track dine-in occupancy and maintain Guest Contact Tracing Logs
Text a reservation reminder 24 hours in advance
Notify guests when their table is ready
Enable guests to add their name to your waitlist from your website or mobile app
Easily update table status and availability to seat guests quickly
Quickly assign servers to their areas, pre-plan staff shifts, track server rotation and view table history
Integrates with HotSchedules to quickly view employee work schedules.
Access guest reservations and waitlists even without Web access.