- ABOUT HME
When There's No Time for a Drive-Thru Equipment Failure
We’re here 24/7 for quality drive-thru timer repairs and drive-thru headset repairs that get you up and running fast. HME’s Repair Depot is the only way to GUARANTEE your drive-thru equipment is repaired using only factory−authorized, original drive-thru replacement parts — at a competitive price.
Some repair companies think that all drive-thru headset parts and drive-thru timer parts are created equal. They save a little on the plastic, a little on the button covers, a little on the connectors. All those little things add up, and in the end you're stuck with poor quality drive-thru repairs that will cost you more worries, time and money.
At HME, you can rest assured that your drive-thru equipment repair will be done right the first time by experts − and quickly − so you can get back on track fast. We’ll even pay for shipping.*
Count on HME for:
*Via UPS ARS return service.
How-tos for your Drive-thru Headset and Timer Systems
Have you purchased a new drive-thru headset or drive-thru timer? Don’t know how to register your belt-pac? The setup process doesn’t have to be confusing or overwhelming. Visit our "How-to" section for short, easy-to-learn videos on performing the basic steps for setting up your drive-thru headset system and/or drive-thru timer system.
Click here to start watching some videos for our drive-thru equipment. Stay tuned for more how-to videos from HME.
Protect your valuable investment in drive-thru timer systems and drive-thru headset systems with an Equipment Maintenance Agreement from HME. Featuring unique benefits that allow you to focus on managing the store, without the hassles of equipment maintenance:
Our unique advance exchange service provides replacement equipment within 24 hours to reduce costly equipment downtime.
Fixed Monthly Fee
Guards against the surprise expenses of drive-thru equipment repairs.
No Long-term Contracts
No worries, no hassles, and no long-term commitments
Any HME Equipment
Our factory-trained technicians can repair any HME equipment, of drive-thru timer or drive-thru headset.
Quality Parts and Service
Our factory-trained technicians use only HME-certified parts to provide dependable service and repairs – guaranteed.