Drive-thru Equipment Maintenance Agreement (EMA)

Protect your valuable investment in drive-thru timer systems and drive-thru headset systems with an Equipment Maintenance Agreement from HME. Featuring unique benefits, the EMA allows you to focus on managing the store, without the hassles of equipment maintenance:

Reduced Downtime
Our unique advance exchange service provides replacement equipment within 24 hours to reduce costly equipment downtime.

Fixed Monthly Fee
Guards against the surprise expenses of drive-thru equipment repairs.

No Long-term Contracts
No worries, no hassles, and no long-term commitments.

Any Make, Any Brand
Our factory-trained technicians can repair any make, any brand, of drive-thru timer or drive-thru headset – HME, Panasonic and 3M.

Quality Parts and Service
Our factory-trained technicians use only HME-certified parts to provide dependable service and repairs – guaranteed.

Solving Your Drive-thru Equipment Problems is as Easy as 1-2-3.

• Call 800.848.4468 and then 1-2-3 for tech support.
• We can usually fix the problem over the phone. If not, we’ll advance-ship fully refurbished replacement equipment, directly to your door.
• Simply put the defective equipment back in the same box and UPS will come pick it up. It’s that easy!