Drive-Thru Equipment Maintenance Agreement (EMA)

Protect your valuable investment in drive-thru timer systems and drive-thru headset systems with an Equipment Maintenance Agreement from HME. Featuring unique benefits that allow you to focus on managing the store, without the hassles of equipment maintenance:

Reduced Downtime
Our unique advance exchange service provides replacement equipment within 24 hours to reduce costly equipment downtime.

Fixed Monthly Fee
Guards against the surprise expenses of drive-thru equipment repairs.

No Long-term Contracts
No worries, no hassles, and no long-term commitments

Any HME Equipment
Our factory-trained technicians can repair any HME equipment, of drive-thru timer or drive-thru headset.

Quality Parts and Service
Our factory-trained technicians use only HME-certified parts to provide dependable service and repairs – guaranteed.

Solving Your Equipment Problems is as Easy as 1-2-3

  1. Call 800.848.4468 and then 1-2-3 for tech support.
  2. We can usually fix the problem over the phone. If not, we’ll advance-ship fully refurbished replacement equipment, directly to your door.
  3. Simply put the defective equipment back in the same box and UPS will come pick it up. It’s that easy!

Looking to optimize your QSR operation? We can help.