Operating a busy QSR drive-thru lane is a demanding job. Between hiring the right people, keeping food costs down, and making sure you have all the right equipment – including a reliable headset system like the EOS | HD from HME – it requires discipline and organization to keep everything in line.
January 18, 2017 · By QSR Blog ·
January 09, 2017 · By QSR Blog ·
If it seems that the QSR market has become more crowded and competitive, you’re absolutely right. One way to stand out from the crowd is to equip your drive-thru team with a high-definition audio headset system, like the EOS |HD from HME. Customers will definitely notice and appreciate the superior sound quality when they place their orders in your drive-thru.
January 03, 2017 · By QSR Blog ·
For many drive-thru operators, January is a time for setting performance goals for the year ahead – especially when it comes to improving speed of service and order accuracy. A great place to start is by upgrading to a high-definition drive-thru headset like the EOS | HD from HME. Having remarkably clear communications between customers and crewmembers will give you an immediate headstart on improving order accuracy.
December 27, 2016 · By QSR Blog ·
Marketing is a process of educating customers about your products and services so they can make good decisions about what to buy from you. In the drive-thru lane, crewmember to customer marketing requires having a quality headset system – like the EOS | HD headset from HME. But you can market your food and drink items at every point in the drive-thru process to increase sales and profits.
December 19, 2016 · By QSR Blog ·
Everyone in the QSR drive-thru industry knows the important of clear communications between crewmembers and customers. That’s why the EOS | HD from HME – the first high-definition audio headset system – has taken the industry by storm. Its unparalleled sound quality produces sound so clear it sounds like talking face-to-face with customers.
December 12, 2016 · By QSR Blog ·
Few things are more important to QSR drive-thru success than equipping your staff with reliable headset equipment like the EOS | HD from HME. But many other factors contribute to a profitable drive-thru. QSR Magazine studies these factors every year, and recently released the results of its 2016 QSR Drive-Thru study. Here are some tips from the best of the best in different drive-thru categories.
December 06, 2016 · By QSR Blog ·
Providing fast, efficient service to your drive-thru customers isn’t rocket science, but it does take hard work. It starts by giving crewmembers thorough training on all aspects of their job. Then provide them with the proper equipment – such as the EOS | HD headset system from HME – to get the job done.
November 28, 2016 · By QSR Blog ·
Cold weather is approaching in most parts of the country. That means it’s time to get your drive-thru prepared to withstand snow, ice and other wintry conditions that can disrupt service. And that includes making sure your drive thru-headset system, like the EOS | HD from HME, is in good shape to handle the hordes of people who prefer to order their meals from the warmth of their heated cars.
November 21, 2016 · By QSR Blog ·
QSR industry studies show drive-thru service times have been getting slower for several years in a row. Since more and more drive-thru operators are equipping their crews with high-quality headset systems, like the EOS | HD from HME, clearly there are other factors at work that are slowing down service times.
November 14, 2016 · By QSR Blog ·
Suggestive selling, also known as up-selling or cross-selling, requires clear communications to be successful in a QSR drive-thru lane. That’s why more and more drive-thru operators are upgrading to the EOS | HD high definition audio drive-thru headset from HME.