Three Features to Look for in Drive-Thru Digital Signage

May 24, 2017 · By QSR Blog ·

In the drive-thru lane, high-definition drive-thru headsets represent one of the most important technology breakthroughs in the past decade. To many drive-thru operators, digital signage comes in a close second, as it can replace boring, static sign messages with dynamic displays that capture the attention of customers while providing important information about your menu.

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Tags: drive-thru menuboard

Improving Efficiency to Boost Customer Service

May 15, 2017 · By QSR Blog ·

In the QSR drive-thru lane, efficiency and customer service go hand-in-hand. For example, take an HD audio drive-thru headset. A high-definition audio headset improves efficiency and customer service by delivering crystal clear sound quality for vastly improved communications. This means that when you improve your store’s efficiency you’re also boosting your customer service.

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Tags: Customer Service

How Headset Maintenance Cuts Repair Costs

May 08, 2017 · By QSR Blog ·

Today’s headset systems are designed to provide a long and reliable service life, but they can still take a real beating in a busy drive-thru operation. Even the best systems can wear down over time, suffering bumps, bruises and component breakdowns that require drive-thru repairs.

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Tags: drive-thru maintenance

Cut Down on Costly Order Mistakes!

May 01, 2017 · By QSR Blog ·

Clear communications in the drive-thru lane play a big role in reducing order mistakes. That’s why more and more drive-thru operators are switching to high definition audio drive-thru headsets.

But how does high-definition audio reduce the number of incorrect orders? 

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Tags: drive-thru strategy

5 Ways to Differentiate Your Drive-Thru

April 24, 2017 · By QSR Blog ·

Today’s drive-thru markets are more crowded and competitive than ever. Which makes it even more important to find ways to differentiate your drive-thru from the competition. One good way is to invest in a high-definition drive-thru headset system. Customers who hear crystal clear sound quality for the first time will be sure to remember the experience.

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Tags: drive-thru strategy

Is Your Drive-Thru Unintentionally Driving Away Repeat Business?

April 17, 2017 · By QSR Blog ·

One clue that you’re operating a fast and efficient QSR drive-thru is the regular appearance of repeat business. Having a high-definition drive-thru headset gives you a head start on developing customer loyalty because it offers the clearest possible communications, which makes it easy for customers to order.

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Tags: drive-thru success

How to Beat the Bottleneck Blues

April 10, 2017 · By QSR Blog ·

Fuzzy communication between the order taker and customers is a leading cause of slower service times in any drive-thru lane. That’s one reason drive-thru operators are upgrading to high-definition drive-thru headsets to beat the bottleneck. Clearer sound quality not only speeds up service times, it also improves order accuracy by enabling crewmembers to get the order right the first time.

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Tags: drive-thru equipment · drive-thru strategy

How to Cater Your Drive-Thru to Millennials

April 03, 2017 · By QSR Blog ·

Drive-thru technology is always changing for the better. For example, the latest technology breakthroughs have taken sound clarity to a new level by delivering sound so good you almost think you’re sitting in the car with the customer.

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Tags: drive-thru systems

The Simple (But Effective) Drive-Thru Improvement Checklist

March 22, 2017 · By QSR Blog ·

Every now and then it’s a good idea to reevaluate your entire drive-thru process to identify opportunities to improve performance and increase profits. To keep it simple, we’ve created the following drive-thru improvement checklist to evaluate the main “ingredients” of your drive-thru without overlooking any key elements.

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Tags: drive-thru maintenance · drive-thru strategy

4 Tips for Running a Quick and Easy Drive Thru

March 13, 2017 · By QSR Blog ·

Many QSR customers use the drive-thru rather than going inside the restaurant because they want to get their food as quickly as possible. One of the best ways to deliver on that expectation is to make it quick and easy for your customers to order. That’s why it’s so important to have a reliable drive-thru headset system. If customers and crewmembers can’t communicate clearly, it slows down the entire drive-thru process.

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Tags: drive-thru strategy