DRIVE-THRU
HEADSETS &
TIMER SYSTEMS

5 Ways to Keep Up with the Changing Drive-Thru Environment

September 18, 2017 · By QSR Blog ·

The QSR drive-thru environment never stops evolving. What’s interesting is how quickly new drive-thru technologies go from being an innovative, “nice to have” to a standard “must have” feature. For example, when drive-thru timer systems first came out, they were considered a revolutionary tool. Now, if you don’t have a quality timer system, your drive-thru is at a serious disadvantage compared to your competitors.

[Read more →]

Tags: drive-thru strategy

Are You Using Digital Upselling in Your Drive-Thru?

September 11, 2017 · By QSR Blog ·

When done correctly, upselling in the drive-thru lane can boost sales and profits. This is especially true when you equip your team with HD audio drive-thru headsets. When customers can hear the order taker without virtually no static or interference, they are more open to considering upselling messages and making unplanned additions to their order.

[Read more →]

Tags: drive-thru technology

How to Keep Your Drive-Thru Communications Private

September 05, 2017 · By QSR Blog ·

A quality headset system lays the foundation for clear, intelligible communication with your customers. When customers and crewmembers can hear each other with precise clarity, it improves speed of service, order accuracy and customer satisfaction.

[Read more →]

Tags: drive-thru headset system

Use Your Message Center to Drive Sales in the Drive-Thru

August 28, 2017 · By QSR Blog ·

Most of today’s drive-thru headsets come with a built-in message center or offer them as an add-on option. These convenient tools enable you to automatically greet customers when order takers are unavailable and send timely reminders and alerts to crew members.

[Read more →]

Tags: drive-thru technology

The Technology Behind High-Definition Drive-Thru Headsets

August 22, 2017 · By QSR Blog ·

Have you ever wondered what makes high-definition audio drive-thru headsets so much better than traditional headsets? The answer lies with its advanced sound management technology. Sound travels through the air in waves of compression that increase and decrease the air pressure as they travel.

[Read more →]

Tags: drive-thru headset

What Will the Drive-Thru of the Future Look Like?

August 14, 2017 · By QSR Blog ·

Today’s QSR drive-thru environment is evolving at a rapid pace. In the near future, operating a successful drive through will require more technology than today’s standard equipment, like HD drive-thru headsets. QSRs will use a variety of new technologies to make the drive-thru experience “faster and more frictionless” for hungry consumers.

[Read more →]

Tags: drive-thru technology

Improve Profits By Catching More Zzz’s In Your Drive-Thru

August 07, 2017 · By QSR Blog ·

Operating a successful drive-thru starts with having great technology, such as drive-thru timers and HD audio headsets. But a new generation of drive-thru customers is coming of age, and making them regular customers at your QSR will involve using technology in new and different ways.

[Read more →]

Tags: drive-thru technology

Drive Sales and Satisfaction with An Order Confirmation System

July 31, 2017 · By QSR Blog ·

There are many ways to improve service and increase sales in a QSR drive-thru lane. Although there is a huge variety of drive-thru equipment, industry experts tout the virtues of order confirmation boards as effective tools for driving speed, order accuracy, sales, and customer retention.

[Read more →]

Tags: Customer Service

How to Reduce Drive-Thru Employee Turnover

July 24, 2017 · By QSR Blog ·

When your drive-thru is frequently short-staffed because employees are leaving at a high rate, it can lower the quality of food and service. Giving employees the best equipment to work with can help to some extent, but the best approach to avoiding short-staffing is to work on retaining employees so they stay rather than leave.

[Read more →]

Tags: Customer Service

Digital Displays are a Sign of the Times

July 14, 2017 · By QSR Blog ·

In recent years, high-definition drive-thru headsets have revolutionized customer-to-crewmember communications by providing sound so clear it’s like talking face-to-face with the customer. Similar technological advances are also taking place with outdoor menu boards that can revolutionize your on-site marketing strategies.

[Read more →]

Tags: drive-thru menuboard