HME Pro Audio products are provided through a world-class organization of representatives, international distributors, dealers, and affiliates. Many of our distributors, dealers, and affiliates support requirements for service and rentals as well as sales. Contact the nearest one for details on the support they provide.

Service Centers
HME pro audio products are serviced through a world-class organization of factory-trained service centers. Please note that you must contact a service center prior to sending in any HME equipment so an RMA number can be provided for the service items.

HME Wireless Intercom Service (USA)
HM Electronics, Inc.
14110 Stowe Dr.
Poway, CA 92064
USA
858.535.6000

HME Wireless Intercom Service (Canada)
GerrAudio
2611 Development Dr., Unit 8
Brockville, ON K6V 5V6
Canada
613.342.6999 www.gerr.com

For HME Wireless Intercom Service outside the US, Europe, and The Middle East, please contact our Factory Service Department at 800.462.4357 or 858.535.6000.

PRO850 Software Configuration

PC850V320.zip This is the complete installation file set for PC850 Version 3.20. To install it, users must extract the files to a folder with the “Use Folder Names” option enabled. They can then run “setup.exe” to install PC850.

PC850V200.ZIP This is the complete installation file set for PC850 Version 2.00. To install it, a user must extract the files to a folder with the “Use Folder Names” option enabled. They can then run “setup.exe” to install PC850.

PDA850V200_PalmOS3X.zip This contains the installation file for PDA850 Version 2.00 for Palm OS 3.5 – 4.1. A user simply needs to extract the file and use the Palm Install Tool to install it on a Palm Pilot. They must have approximately 2 Meg of free memory to do the installation.

PDA850V200_PalmOS5X.zip This contains the installation file for PDA850 Version 2.00 for Palm OS 5.X. A user must first purchase and install the appropriate Crossfire client from AppForge, Inc. before installing PDA850. AppForge, Inc.

PC850V110.zip This is the complete installation file set for PC850 Version 1.10. To install it, users must extract the files to a folder with the “Use Folder Names” option enabled. They can then run “setup.exe” to install PC850.

MENU 850 program This contains the installation files for MENU 850, a support and guidance program for the menus used on the front panel of the PRO850 base station. It is very helpful when talking remote users through PRO850 configuration changes when a PC is unavailable. Extract to a temporary directory and run the setup file.